Terms of Service

Last updated: February 9, 2026

These Terms of Service (“Terms”) govern your access to and use of feat.’s website, platform, and related services (the “Services”), including our blog, which you may access without an account. By creating an account or using paid or authenticated features, you agree to these Terms.

1) The Services

feat. is an AI-informed distribution platform. We provide tools to understand how AI discovers and interprets your story, discover and match with distribution channels (e.g. newsletters, podcasts, creators), generate and manage outreach, and—where applicable—transact on offers and placements. We may add, change, or discontinue features over time. We do not guarantee any specific level of AI visibility, channel interest, or business results.

2) Eligibility and accounts

  • You must be able to form a binding contract and comply with applicable law to use the Services.
  • You are responsible for all activity under your account and for keeping credentials secure.
  • You agree to provide accurate, current information and to update it as needed.
  • If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization.

3) Subscriptions, fees, and payment

Some parts of the Services (including certain plans, marketplace transactions, or placements) may require payment. Fees, billing cadence, and plan details are presented at signup, checkout, or in-product. All fees are in the currency stated and are non-refundable unless otherwise specified or required by law.

Subscriptions renew automatically until you cancel. Cancellation takes effect at the end of the current billing period. We may change fees with reasonable notice; continued use after a fee change constitutes acceptance. Taxes (e.g. VAT, sales tax) may apply and are your responsibility where applicable.

4) Acceptable use

  • You will not use the Services for any unlawful, fraudulent, harmful, or deceptive purpose.
  • You will not access or attempt to access other users’ data or accounts without authorization.
  • You will not scrape, reverse engineer (except as permitted by law), overload, or disrupt the Services or our infrastructure.
  • You will not use the Services to send spam, abuse channels, or violate applicable outreach, marketing, or privacy laws (e.g. CAN-SPAM, GDPR); you will honor opt-outs and respect third-party terms where you distribute content.
  • You will not submit content that infringes others’ rights or that is defamatory, harassing, or otherwise objectionable.

We may suspend or terminate access for conduct we reasonably believe violates these Terms or harms the Services or other users.

5) Your content and license

You retain ownership of content you submit (“User Content”). You grant feat. a worldwide, non-exclusive, royalty-free license to host, store, process, display, and use User Content solely to operate and provide the Services (including AI analysis, matching, and outreach), improve our systems, and as permitted by our Privacy Policy.

You represent and warrant that you have all rights necessary to submit User Content and that it does not violate any law or third-party rights. We may remove content that we reasonably believe violates these Terms or applicable law, without liability to you.

6) Intellectual property

The Services (including software, design, branding, and our name and marks) are owned by feat. or its licensors and are protected by intellectual property laws. These Terms do not grant you any ownership or right to use our IP except as necessary to use the Services in accordance with these Terms.

7) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT MATCHING, OUTREACH, DISTRIBUTION, OR AI VISIBILITY WILL PRODUCE ANY SPECIFIC RESULTS. YOU USE THE SERVICES AT YOUR OWN RISK.

8) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FEAT. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9) Indemnification

You agree to indemnify, defend, and hold harmless feat. and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from (a) your use of the Services, (b) your User Content, (c) your violation of these Terms or applicable law, or (d) your violation of any third-party rights. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you; you will cooperate with us in defending such claims.

10) Termination

We may suspend or terminate your access to the Services at any time if we reasonably believe you have violated these Terms or if necessary to protect the Services or other users. You may stop using the Services at any time. Upon termination, your right to use the Services ceases; provisions that by their nature should survive (including Sections 5–9 and 11) will survive.

11) Disputes and governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute arising out of or related to the Services or these Terms will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there. You waive any right to a jury trial and to participate in a class action. If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

12) Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date. Your continued use of the Services after changes constitutes acceptance of the revised Terms where permitted by law. If you do not agree, you must stop using the Services.

13) Contact

Questions about these Terms? Contact us at https://calendly.com/sandeepkondury-1/feat.